From booking to checking out the staff had been so helpful. Offering advice on excursions and the travel pass. The location was just off the main travel route from the train station and just a 10 minute walk to the lakeside. The hotel was very quiet and clean.
Cara
december 2023
The room is spacious and clean. The toilet is big and tidy unlike other hotels. I also like that it is located near the train and bus station and also some other city attractions.
Neshiel
oktober 2023
The staff/supervisor named “Surdine” (if im not mistaken) was exceptional to resolve our concern and upgraded us into another room that is far way better with our original room that has an architectural/system problem. Thank you so much Ma’am and to your management!
Dane
januari 2024
Great location - easy to walk to everything - great places to eat around the area. Breakfast was good and the staff were friendly - very quiet within the hotel. Beds were very comfortable.
Helen
december 2023
Fabulous location. Close to both the train station & the bus depot where which we used for various day trips. Also plenty of good eating places nearby too. The tram 15 runs nearby too. The hotel itself is in lovely order, very clean & smart. The gentleman at the breakfast area is lovely & we enjoyed the food. The discount available to eat at the Edelweiss restaurant was appreciated, so good that we went twice out of our three day stay!. The Swiss plugs were not compatible with our EU adapters but thankfully the reception lent us an adaptor to use during our stay,
Gail
januari 2024
Everything was very good, especially the Reception staff. Very nice hotel altogether. The bedroom was spacious, well air-conditioned, with plenty of closet and cupboard space as well as adequate flat surfaces for personal items. We were very comfortable. Easy access from train or bus station. Only about 200 metres from lake.
Ginny
juli 2023
Hotel is in very good location - a few minutes train journey from airport to main station then about ten minutes walk. Handily placed for all transportation plus easy walking to lakeside and wide range of good restaurants. Warm welcome from reception was echoed by all members of staff, particularly those dealing with provision of a very acceptable breakfast. Room/bed both very comfortable and we would be very happy to return.
Iain
december 2023
It was very convenient for the railway which was great as we had heavy bags. We enjoyed the 15 minute walk to the centre of town over the bridge. The hotel was so clean and beautifully decorated. Everything worked and there were no grotty corners anywhere. Good quality bedding and tea making facilities. Everything was well maintained and cleaned. The staff were all delightful especially Sara at breakfast.
Stephanie
februari 2024
Room was clean, very quiet and location was very close to the main train station, which I used a lot, and also a short walk from the main central bus terminal. It should be noted that this location is very close to the red light district, and on my first evening there, to my surprise, I was approached by a lady who held no attraction for me whatever. As I was walking through the area each day, I was learning a little more each time.
Keith
juli 2023
Centrally located, close to the lake and to central station. Very quiet. Friendly and helpful staff, resolving problems. Everyday cleaning and change. Good breakfast. These were the hottest days, so the air conditioning was like blessing😅
Alexander
juli 2022